Last Updated: January 1, 2025

Dura Bike Locker (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.durabikelocker.com, contact us, or communicate with us via SMS, phone, or email.

1. Information We Collect

We may collect the following types of information:

• Personal identifiers (name, company name, email address, phone number)
• Account or inquiry information
• Order, project, or service-related details
• Communication data (emails, phone calls, SMS messages)
• Website usage data (IP address, browser type, pages visited)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
• Process orders and manage accounts
• Send appointment reminders, order updates, and service notifications
• Send SMS messages for customer service, operational, or promotional purposes
• Improve our website, services, and communications
• Comply with legal and regulatory requirements

3. SMS & Text Messaging Privacy

If you provide your mobile phone number and opt in, Dura Bike Locker may send SMS/text messages related to:

• Appointments and scheduling
• Order confirmations and delivery updates
• Account notifications and service alerts
• Customer support communications
• Promotional or informational messages

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or visit www.durabikelocker.com.

👉 We do not sell, rent, or share mobile phone numbers with third parties for marketing purposes.
SMS consent is not a condition of purchase.

4. Information Sharing

We may share information only with:

• Service providers that help operate our business (e.g., SMS delivery via RingCentral)
• Legal or regulatory authorities if required by law

All service providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we strive to use commercially acceptable means to protect your data.

6. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve functionality and analyze usage. You may control cookie settings through your browser.

7. Your Choices

You may:

• Opt out of SMS by replying STOP
• Opt out of marketing emails using unsubscribe links
• Contact us to update or correct your information

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Dura Bike Locker:
Website: https://www.duracore.com
Email: chris@duracore.com